FAQ'S

Commercial cameras or lenses for professional use are only allowed for those with a creator pass.

Fans who require accessibility services and have a medical /support companion with them may request a complimentary admission pass for their service person. The medical companion will receive a general admission one-day pass and will be granted access to the same areas of the show as the fan requiring assistance. For example, if a VIP Pass is purchased, their companion will receive a complimentary day pass and will be given access to all VIP areas, lines and lounges etc. to aid the fan who requires their assistance. Medical companions / supporters are required to stay with and assist the patron with disabilities. The medical companion is not entitled to any merchandise benefits, “line-jumps” or exclusive benefits. The complimentary admission pass must be collected from the Accessibility Services Desk on the same day it is to be used. Please note that if the attendee is planning on attending the show for more than one day, that is, has a multiple-day pass, the companion must retrieve their complimentary day pass each day individually from the Accessibility Services Desk.

Only support animals are allowed in the show.

No. There are areas outside the halls where you can smoke or vape.

Visitors and participants grant their permission to be photographed or recorded by the organising team members, partners, and exhibitors. By entering you inherently grant the organisers, its partners, and exhibitors permission to use such images or footage for archival or promotional purposes without compensation or acknowledgement.

Please see the ‘Getting to AnimeCon’ event page for details.

If there are tickets available (keep checking the box office site) we accept credit/debit cards at the door… There are several cash machines in various locations around the NEC.

There are cloakroom facilities in the venue and we are working to arrange private changing for those who need it.

AnimeCon offers an assortment of interactive activities that reach all learning styles and levels of interest. For those who need it, there is disabled parking close to the entrance of the venue and the show is all on one level making it easy for wheelchair access; consult the venue website for details. Seating areas are located throughout the event space for your convenience. All visitors, including those in wheelchairs and those with special needs, will find AnimeCon to be a fun, enriching and educational experience. Guide dogs for the blind and service dogs for people with disabilities are welcome. Carers go free.

For everyone’s safety, children and individuals under the age of 16 must be always supervised by an accompanying adult during their visit.

Within the NEC, there are lots of cafes and restaurants to choose from. We have concessions within the show too.

We have partnered with several hotels near the venue that offer a family-friendly overnight package.

If you have purchased advance tickets to the show, you will not have to queue at the box office to purchase tickets, but you may have to join the entrance queue… Don’t worry we will try our hardest to get you in as soon as possible. At this point, we cannot guarantee that there will be tickets available on the day but keep refreshing this website closer to the show to check availability.

Visitors may arrive and leave anytime if they have their wristbands on. There are lots of restaurants and cafes at The NEC so feel free to leave the show for a snack or lunch. You are also free to bring your own refreshments into the show but no alcohol.

A: A two-day show filled with loads of Anime, Manga, J-pop, K-pop, shopping, fashion, live concerts, guest appearances and loads, loads more.

No. AnimeCon is its own event entirely and has been 2 years in the making. It is not part of any NEC Comic Con, nor is it connected to the organisers of London Comic Con or any regional events.